The rise in satisfaction is a testament to LogRhythm’s commitment to providing for its customers throughout COVID-19 Sept. 22, 2020 — LogRhythm, the company powering today’s security operations centres (SOCs), today announced the firm experienced a 50 percent increase in its Net Promoter Score (NPS) and external customer review scores in the first half of 2020. The customer satisfaction increases are largely attributed to the company’s COVID-19 customer response, additional enhancements to the LogRhythm NextGen...
Source: RealWire
