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‘Gig’ customer service booming during...

 
Two thirds of gig customer service experts are picking up extra tasks due to COVID-19. 1 in 3 ‘gig on the side’ to supplement full-time work. 7/10 surveyed were university educated; 85% speak more than one language. London, UK; San Francisco, USA. 12th May 2020: Two thirds of people signed up on ‘gig’ customer service (GigCX) platforms are seeing an increase in demand for customer service tasks since the COVID-19 pandemic began, according to The... Source: RealWire

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RealWire
Posted: May 12, 2020 |  By: Wissen Schwamm
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