More Technical Information Than You Can Handle. 
 

.
 

Facebook and web lead the way for UK customer...

 
New Eptica study finds 89% of consumers will switch brands if trust breaks down Reading, UK, 21 March 2019 - UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to the 2019 Eptica Digital Trust Study. While brands answered 69% of all routine queries via the web, email, Facebook and Twitter, this masked wide gaps between different brands, sectors and channels. For example, a bank took... Source: RealWire

- View Press Release

RealWire
Posted: March 21, 2019 |  By: Wissen Schwamm
Recent RealWire related news.
Blood Cancer Charity, Anthony Nolan, Selects IGEL Endpoints to Boost Workplace Collaboration and Support Windows 10 Migration
Egress Launches New Global Brand as It Redefines Human Layer Security
SCF Publishes Roadmap for Implementation of End-to-End Automation for 5G-Era Small Cell Networks
Clevertouch Marketing Listed in the Sunday Times 100 Best Companies to Work For 2020
Yubico ‘State of Password and Authentication Security Behaviours’ Report finds poor authentication practices persist in global organisations
+ View more RealWire related news +