More Technical Information Than You Can Handle. 
 

.
 

Facebook and web lead the way for UK customer...

 
New Eptica study finds 89% of consumers will switch brands if trust breaks down Reading, UK, 21 March 2019 - UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to the 2019 Eptica Digital Trust Study. While brands answered 69% of all routine queries via the web, email, Facebook and Twitter, this masked wide gaps between different brands, sectors and channels. For example, a bank took... Source: RealWire

- View Press Release

RealWire
Posted: March 21, 2019 |  By: Wissen Schwamm
Recent RealWire related news.
SE Group chooses Cerillion for digital BSS platform
Orion Transforms its Clinical Trials with Medidata
Eggplant and iMethods Expand Relationship
Finastra partners with Xceptor to automate its securities market offering
TrustArc Privacy Profile simplifies cross-regulation, global compliance
+ View more RealWire related news +