LONDON, 21 June 2018 - NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index for Contact Center in the Cloud. NVM achieved top positions for Reliability and Validation, for its efficient operations, global capabilities and customer satisfaction. Ventana Research’s quantified, research-based index evaluates both vendors and their technology, assessing products for contact centre needs ranging from handling, capturing and...
Source: RealWire
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