More Technical Information Than You Can Handle. 
 

.
 

Birmingham City Council puts knowledge at the...

 
Enables faster, more consistent and efficient email and phone responses for local authority in UK’s second largest cityReading, UK, 15 November 2017, Birmingham City Council (BCC) is delivering improved service to its 1.1 million citizens by using Eptica’s artificial intelligence-powered customer experience platform to respond consistently to the over 2.19 million emails and phone calls it handles every year. By using Eptica, BCC has cut average handling times across services for email by 30%, to... Source: RealWire

- View Press Release

RealWire
Posted: November 15, 2017 |  By: Wissen Schwamm
Recent RealWire related news.
Clydesdale and Yorkshire Bank Group select ServiceNow and TeamUltra to enable digital workplace strategy
Interoute strengthens cloud offering for retail and commerce companies with PCI-DSS 3.2 compliance
Finastra sees accelerating FusionFabric.cloud adoption
Pureprofile extends Confirmit Relationship
Telstra investments to boost network leadership in Asia Pacific
+ View more RealWire related news +