Helpdesks flooded with fibs from users

	Helpdesks flooded with fibs from users

Widespread dissatisfaction with IT helpdesk support, but users admit supplying inaccurate information Guildford, July 30 2007 - Netviewer has announced the findings of a new survey into IT helpdesks. The survey from independent research firm Vanson Bourne, shows that one in five users admit that they don’t always provide accurate information about the nature of a computer problem - the main reasons being a lack of insight (45 per cent), a lack of time (30...

- View Press Release

Posted: July 30, 2007 | By: Wissen Schwamm

Recent RealWire related news.

Speedcast Delivers First Live Deployment for OneWeb’s Maritime LEO Service

Infinigate Group Appoints Simon England as Chief Growth Officer

neXat expands further East with KT SAT partnership

Speedcast Expands Presence in Saudi Arabia

Upgraded RADOX® EV-C with high-voltage Flex cable to ease harness preparation and installation for electric vehicles

+ View more RealWire related news +

			More Technical Information Than You Can Handle.