Vertex Aims Higher With ResponseTek To Improve Customer Experience

	Vertex Aims Higher With ResponseTek To Improve...

Partnership set to improve customer experience by bringing the ‘Voice of the Customer’ into outsourced contact centres LEADING international business process outsourcer Vertex has announced the formation of a service partnership with Vancouver based customer experience management (CEM) software supplier ResponseTek Networks. The innovative partnership, the first of its kind in the UK, comes after Vertex, which provides business support and customer services to some the UK’s most successful brands, identified the UK BPO industry...

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Posted: June 26, 2007 | By: Wissen Schwamm

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Vertex Aims Higher With ResponseTek To Improve...