Cygnus Instruments, based in Dorchester, Dorset, manufactures ultrasonic thickness gauges. The company had implemented an MRP system in 2011, however through a process mapping exercise they realised that it was hampering business growth. Lulu Crosthwaite-Eyre, Managing Director said; "You needed so many different windows open to get through a process. It was very unintuitive. We realised that it was that inefficiency that was holding us back from being able to process and despatch more orders...
Source: RealWire
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