LONDON- 29th May 2019 — Contexta360, a leading speech analytics and conversational computing company, today announced it has signed an agreement to supply Overstappen.nl, a leading energy switch company, with its cloud software solutions. The solution includes an advanced integration with Overstappen.nl’s CRM system. This enables calls to be fully transcribed, analysed for items such as sentiment, key question detection, reason for switching, topics, context profiles and added directly into the CRM record. "Contexta360 delivers...
Source: RealWire
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