Highly successful Customer Experience programme drives long-term culture change and ROINew York, NY, London, UK and Oslo, Norway: November 7th, 2018: Leading international health insurer Bupa Global has strengthened its relationship with Confirmit to use the company’s solutions to run its highly successful Customer Experience programme.Bupa Global’s award-winning Customer Experience (CX) activities have been underpinned by the Confirmit Horizons platform since 2015. Since then, the Bupa Global team has expanded the programme from a listening-based...
Source: RealWire
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