Data-driven personalisation of customer journey set to transform omnichannel buying experienceLondon, UK - May, 9th 2018 - Bulb Technologies, a leader in service management and customer experience solutions, today announced its participation in a TM Forum Catalyst Proof of Concept (PoC), taking place at TM Forum’s Digital Transformation World conference and exhibition (14-16 May, Nice, France).Championed by BT, this Catalyst project, Accelerating the shift from Communications Service Providers (CSPs) to Digital Service Providers (DSPs), will...
Source: RealWire
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