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Enterprises That Don’t Evolve Their IT Business

  
New research report reveals IT support staff are spending more time on service requests and issue resolution than innovationLondon, UK - 31 January 2017 - A new *report that looks at how optimisation of IT operations drives digital transformation published today by Dimension Data reveals that IT operations staff are spending over 30% of their time on new service requests and supporting issue resolution, while only 15% of their time is allocated to innovation. This... Source: RealWire

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 RealWire
Posted: January 31, 2017 |  By: Wissen Schwamm
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