New development platform melds unified multichannel interaction, effective people management, and technology expertise with Microsoft enterprise technologiesDelivers 5 critical areas of innovation: social enablement, enterprise collaboration, advanced analytics, workforce accelerators, and optimisation and automation New approach to customer partnerships allows businesses to jump-start tailored solutions that best meet the needs of customer interaction and the broader enterprise Aspect, a leading provider of customer contact, enterprise workforce optimisation and Microsoft platform solutions, today announced the introduction...
Source: RealWire
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