Nearly half of all consumers hang up immediately when they hear contact centre noise 87% of customers have had to repeat themselves on a customer service call because the agent couldn’t hear them Additionally, 86% of agents have had to repeat themselves because the customer couldn’t hear them London, UK; 26th September 2022: Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect...
Source: RealWire |
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Read More | Posted: September 26, 2022 | By: Wissen Schwamm
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Global brands embracing the benefits of SALESmanago’s customer engagement platform include Burger King, Inglot, Roma FC, Starbucks and Victoria’s Secret 26th September, 2022, Krakow: Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company from 20 to 100 million Euro revenues in the next four years and become the European leader in customer engagement. The new members of the executive team include experienced...
Source: RealWire |
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Read More | Posted: September 26, 2022 | By: Wissen Schwamm
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MORGAN HILL, CA, Sept.26, 2022 - EMQ, the world’s leading provider of open-source IoT data infrastructure, recently announced the launch of its fully managed, cloud-based MQTT testing service, XMeter Cloud, designed to accelerate enterprise IoT initiatives with simple, cost-effective, automated MQTT load and scenario testing.   IoT has permeated almost all domains and provides a foundation for technology integration that is a key enabler of enterprise digital transformation. With the increase in IoT deployments, the...
Source: RealWire |
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Read More | Posted: September 26, 2022 | By: Wissen Schwamm
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Agreement with Speedcast’s local entity, SC Caprock, ensures delivery of 4G and future 5G networks in Alagoas region, connecting operations and local population with voice and video, automation, CCTV, location tracking and health and safety applications Rio de Janeiro, Brazil — September 26, 2022 — Speedcast, a leading communications and IT services provider, announced today that its Brazilian entity, SC Caprock, has completed the deployment of a mission-critical private LTE network at four natural gas...
Source: RealWire |
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Read More | Posted: September 26, 2022 | By: Wissen Schwamm
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We've added a new free backup plugin that can be used in Backup4all. We currently offer 235 backup plugins that can be loaded in Backup4all to back-up specific application files. |
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Read More | Posted: September 23, 2022 | By: Wissen Schwamm
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PDF is an acronym for Portable Document Format. It is a file format that captures all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else. PDFs are created using PDF creators. |
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Read More | Posted: September 23, 2022 | By: Wissen Schwamm
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Read More | Posted: September 23, 2022 | By: Wissen Schwamm
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Deloitte Romania completes audit of VPN company’s no logs policy 22nd September 2022, Bucharest, Romania: Online privacy advocates and VPN provider, CyberGhost, has announced that its no logs policy for its VPN service has been independently audited by Deloitte Romania. CyberGhost invited the big four firm to audit its VPN server network and management systems, examining how it maintains a zero-log VPN service in order to confirm that server configurations align with internal privacy policies,...
Source: RealWire |
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Read More | Posted: September 22, 2022 | By: Wissen Schwamm
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Read More | Posted: September 22, 2022 | By: Wissen Schwamm
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Read More | Posted: September 22, 2022 | By: Wissen Schwamm
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Paris, France - Thursday 22nd September, 2022 - Infovista, the global leader in network lifecycle automation (NLA), today announced details of its participation at FutureNet Asia 2022 (Singapore: 18-19th October 2022) where it will be a Diamond Sponsor and exhibitor (stand #10). Infovista’s presence at the event will focus on how Automated Assurance & Operations combines network automation and AI/ML to provide data-driven insights, analytics and troubleshooting of network operations, from the customer to the...
Source: RealWire |
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Read More | Posted: September 22, 2022 | By: Wissen Schwamm
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